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Internal Account Manager Hybrid | £30,000£40,000 + Bonus | Peterborough
Are you a proactive and customer-focused professional with a passion for sales and relationship management? We're looking for anInternal Account Managerto join a well-established business specialising in joinery supplies, hardware, and workshop consumables.
This is a fantastic opportunity to work in a role with a supportive team, modern offices, and plenty of room for career growth.
About the Role:As an Internal Account Manager, you'll be responsible for managing a portfolio of B and C-grade accounts, ensuring customer satisfaction, retention, and growth. Your day-to-day will focus on building strong relationships, identifying new opportunities within existing accounts, and delivering top-tier service.
Key Responsibilities:- Manage and nurture a portfolio of B and C-grade customer accounts
- Develop lasting customer relationships and provide tailored product solutions
- Assist in handling product queries and closing sales
- Coordinate with logistics to ensure smooth and timely order fulfilment
- Identify upselling and cross-selling opportunities
- Maintain CRM records and track account activity
- Gather and report customer feedback to help improve offerings
- Experience in a sales or account management role
- Excellent communication and interpersonal skills
- Ability to manage multiple accounts and prioritise workload
- Problem-solving mindset with a proactive attitude
- Familiarity with CRM systems and sales processes
- Organisational skills and attention to detail
- Self-motivated with the ability to work independently and within a team
Desirable:
- Knowledge of joinery supplies or workshop consumables
- Previous experience managing B and C grade accounts
- Competitive salary of £30,000£40,000
- Bonus scheme after probation
- Hybrid working options post-probation
- Free on-site parking
- Recently refurbished offices with kitchen facilities
- Complimentary snacks and drinks
- Company charity involvement
- Genuine opportunities for career development
Location:
Newark Rd, Peterborough PE1
