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1st Line IT Support - Peterborough

Principal IT
Posted 21 hours ago, valid for 10 days
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

£25,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a 1st Line IT Support Engineer based in Peterborough, offering a salary between £25,000 and £30,000.
  • The company is a Microsoft Gold Partner and is experiencing rapid growth, with additional offices in Yorkshire.
  • Candidates should have experience in a similar IT support role and a strong passion for IT and technology.
  • Key responsibilities include resolving tickets and creating content to prevent future issues, with a focus on Windows Server, Office 365, and Active Directory.
  • The role offers 28 days of annual leave plus bank holidays, excellent training opportunities, and various staff benefits.

1st Line IT Support- Peterborough - 25,000 to 30,000

Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of support. They are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024.

To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within this role will include working alongside the Tech Fix team to help resolve tickets and create content to help prevent and ease the future tickets.

  • Windows Server Environments
  • Office 365 environments
  • Active Directory/Azure Active Directory
  • Windows 10/Windows 11 Troubleshooting
  • Firewall Troubleshooting
  • Office 365 Backup Products

Essential Skills:

  • A huge passion for IT and technology.
  • Experience in a similar IT support role is essential.
  • Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions (Anti-Virus, Firewalls etc.),

The Package

28 days annual holidays plus bank holidays

Excellent training opportunities

Staff appreciation parties

Fully funded social events

Staff discount scheme

How to Apply

If you are interested in hearing more about this 1st Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal IT Directly.

INDGH

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