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Job Title: Technical Support Engineer
Location: [Peterborough]
Job Type: Full-Time
Salary: £25,000 - £30,000
The Role:We are seeking a skilled Technical Support Engineer to support our customers with their troubleshooting on their products.
Key Responsibilities:
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Provide technical support.
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Diagnose and resolve software issues related to machine operation and control systems.
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Collaborate with internal teams and vendors to address complex technical challenges.
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Conduct on-site visits when necessary to perform troubleshooting, repairs, and upgrades.
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Offer training and guidance to customers on products
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Document all support activities, including issue resolution and service reports.
What We're Looking For:
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Proven experience in technical support, ideally within the manufacturing industry.
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Ability to diagnose software issues.
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Excellent problem-solving skills with a customer-focused mindset.
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Strong communication skills, both written and verbal.
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Willingness to travel when on-site support is required.
In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Jordan Pannell, or for a confidential discussion on .
