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Service Desk Analyst

Cooper Lomaz Recruitment
Posted 14 hours ago, valid for a month
Location

Peterborough, Cambridgeshire PE7 3HH, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Service Desk Analyst on a hybrid basis, requiring two days in the Peterborough office after a training period of 4-6 weeks.
  • This is a 3-month contract role with the possibility of extension, offering a salary of £12.50 per hour and paid weekly.
  • The job involves 37.5 hours per week, with the potential for overtime and weekend work on a rotational basis.
  • Candidates should have at least 1 year of 1st line support experience and previous IT Service Desk experience, along with strong skills in Windows and Google applications.
  • The role includes resolving technical IT issues at both 1st and 2nd line levels and offers full training, support, and opportunities for progression.

Service Desk AnalystHybrid / Peterborough office- 2 days in office. Only after training is completed (4-6 weeks)3-month contract (likely to extend & paid weekly)37.5 hours per week - overtime available Hours between Midday and MidnightWeekend work is required on a rotational basis Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills:

  • 1st line support experience
  • Previous IT Service Desk experience (or similar)
  • Strong Windows and Google skills
  • Strong communication skills
  • Supporting international internal users

Full training and support offered as well as progression opportunities.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.