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Service Desk Analyst

Cooper Lomaz Recruitment
Posted 5 hours ago, valid for 19 days
Location

Peterborough, Cambridgeshire PE7 3HH, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Service Desk Analyst working late shifts in a hybrid role based in the Peterborough office, requiring two days in the office after training.
  • This is a 6-month contract starting on January 1st, with a possibility of extension and a weekly pay schedule.
  • Candidates should have 1-2 years of experience in 1st line support or IT Service Desk roles, along with strong communication skills and proficiency in Windows and Google applications.
  • The role involves resolving technical IT issues at both 1st and 2nd line levels and includes hands-on tasks like desktop builds.
  • Overtime is available, with a total of 37.5 hours per week, and weekend work is required on a rotational basis.

Service Desk Analyst (Late Shifts)

Hybrid / Peterborough office- 2 days in office. Only after training is completed (4-6 weeks)6-month contract starting at 1st of January (likely to extend & paid weekly)37.5 hours per week - overtime available Hours between Midday and MidnightWeekend work is required on a rotational basis Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills:

  • 1st line support experience
  • Previous IT Service Desk experience (or similar)
  • Strong Windows and Google skills
  • Strong communication skills
  • Supporting international internal users

Full training and support offered as well as progression opportunities.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.