Service Desk Analyst

Cooper Lomaz Recruitment

Posted 2 days ago, valid for a month

Peterborough, Cambridgeshire PE7 3HH, England

£16.25 per hour

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a Service Desk Analyst on a 6-month hybrid contract based in Peterborough, with a salary of £16.25 per hour on an umbrella assignment basis.
Candidates are expected to have 1st line support experience and previous IT Service Desk experience or similar roles.
The role involves resolving technical IT issues at both 1st and 2nd line levels and includes hands-on tasks like desktop builds.
The work schedule consists of 37.5 hours per week with a rotating shift pattern that includes weekend work on a rotational basis.
Full training and support will be provided, along with opportunities for progression within the project-based team.

Service Desk Analyst

Hybrid / Peterborough after training is completed (4-6 weeks)6-month contract (likely to extend & paid weekly)37.5 hours per week - overtime availableRotating Shift Pattern - Weekend work is required on a rotational basis.

£16.25 per hour- Umbrella assignment rateWorking as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills:

1st line support experience
Previous IT Service Desk experience (or similar)
Strong Windows and Google skills
Strong communication skills
Supporting international internal users

Full training and support offered as well as progression opportunities.

Apply now in a few quick clicks

Service Desk Analyst

Out of hours Service Desk/ Call Centre Analyst

Service Desk Analyst

Customer Service Analyst