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Permanent - Full TimeWe are looking to recruit a Resident Liaison Officer to join our team in Peterborough.
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
Candidates will have experience as a Resident Liaison Officer, ideally within social housing environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, you'll have excellent verbal and written communication skills and will be IT literate. An interest in decarbonisation works and experience with the EasyBOP system would be beneficial but are by no means essential.
You must hold a valid UK driving licence.
Benefits
*Profit Share Discretionary Annual Bonus Scheme
*26 Days Holiday & Bank Hols
*Enhanced Pension Plan
*Private Medical Insurance (Including 24hr GP)
*Life Assurance
*Share Save
*Enhanced Maternity & Paternity Pay
*Work Perks Discounts & Vouchers
*Buy & Sell Holiday
*Flexible Working & Flexible Bank Holidays
*Cycle to Work
*Volunteering (2 days paid)
*Learning & Development Opportunities
*Extensive Wellbeing Support, including EAP
*Loyalty & Values Awards
*Funded Professional Subscription
To be eligible for this role you must also have a VALID UK Driving Licence and access to your own vehicle. Please note that this role does NOT offer sponsorship. To be eligible to apply for this role you must be currently living in the UK with a FULL right to work.
If you have the right experience and think this role is for you, please apply below! Alternatively, if you do not think this position is for you, please call (phone number removed) and ask to speak to Jacob for a confidential discussion on jobs that are available in your local area.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
