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- Actively uphold and promote high-quality standards across production processes.
- Address daily quality issues and non-conformities within product and service offerings, identifying and implementing solutions or recommending actions to management and teams.
- Collaborate with departmental managers and teams, including production, design, and procurement, to address quality concerns and improve processes.
- Work proactively with cross-functional teams to promote quality standards, best practices, and continuous improvement.
- Conduct quality checks on incoming goods and materials as required to maintain standards.
- Partner with the HSQE team and other departments to drive quality improvements and reduce non-conformities across operations.
- Ensure that feedback from quality solutions is effectively communicated to relevant business areas.
- Support the non-conformity (NC) system by closing out NCs as appropriate.
- Raise Sales Order Unrem and Production Orders as needed for fabrication modifications or rectification work.
- Coordinate with auditors to complete final quality audits on finished machines, both internal and external.
- Manage the parts return process and perform investigations to identify root causes and corrective actions.
- Visit suppliers and fabricators to conduct quality checks and address any identified issues
- Solid understanding of quality assurance within an engineering or manufacturing setting, particularly in managing non-conformance and corrective actions.
- Strong troubleshooting skills with the ability to identify issues, engage with others, and implement effective solutions.
- Excellent verbal and written communication skills to convey quality standards and solutions clearly.
- Proficiency in Microsoft Office and digital tools for data management and information processing.
- Familiarity with Microsoft D365 is beneficial (training will be provided if required).
- Relevant qualifications in quality or technical management, such as ISO 9001 certification or NVQ/C&G level certifications.
