Order Management Administrator

Order Management Administrator (Hybrid)Location: PeterboroughEmployment Type: Temporary, 12-month contract (with potential for a 6-month extension)Salary: £12.49 per hour (PAYE)

We’re looking for a proactive Order Management Administrator to join our client’s Customer Order Management team in Peterborough. This full-time, hybrid role is an excellent opportunity to contribute essential support to ensure smooth and efficient order processes within a dynamic team.

Role Overview

As an Order Management Administrator, you’ll play a key role in managing and processing customer orders, ensuring data accuracy, and supporting non-customer-facing administrative tasks. The role starts with onsite training (3+ days per week), transitioning to an average of one day onsite per week.

Key Responsibilities

• Order Processing: Accurately manage customer orders within the order management system to meet deadlines.
• Data Maintenance: Conduct data cleansing and maintain system accuracy, updating customer details, pricing, order status, and more.
• Documentation and Coordination: Prepare and distribute export and shipping documents to streamline order processing.
• System and Data Support: Allocate parts manually, assist with new customer setups, and handle credit/debit administration.
• Process Improvement: Spot and communicate potential areas for improvement to your supervisor.
• General Administrative Support: Perform routine administrative tasks such as filing, scanning, and data entry following established guidelines.

Qualifications and Competencies

Education and Experience:

• High school diploma or equivalent.
• Basic proficiency with Excel; training will be provided for Salesforce, Movex, Goms, and Webparts.

Core Competencies:

• Drives Results: Consistently achieves results under tight deadlines.
• Effective Communication: Clearly conveys information to diverse audiences.
• Customer Focus: Supports internal customer requirements with a proactive approach.
• Self-Development: Actively seeks new learning opportunities to enhance skills.
• Order Life Cycle Knowledge: Understands the phases and terminology essential to order processing and customer satisfaction.

Working Hours

• Monday to Friday, 9 am - 5 pm (37.5 hours per week)

If you’re based near Peterborough, detail-oriented, and ready to make an impact, apply today to join as an Order Management Administrator!

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

About Morgan Jones:

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