Job Title: Product Manager
Salary: £55 - £65k
Remote working – Occasional travel to Peterborough
Holidays: 25 days + Bank Holidays
Medical Health Insurance
Bonus Scheme

Our client is a start-up full-fibre broadband provider who are actively seeking a results-driven Product Manager to join their business.

The Product and Proposition department is at the heart of the business, driving the company's strategy and ensuring alignment across all departments. As Product Manager, you will play a key role in this pivotal function, overseeing the development and management of products and propositions (props) that meet the customers' needs and support with the business' objectives.

Reporting directly to the Product Director, you will work on enhancing existing products, and steering the success through strategic market insights and cross-functional collaboration.

This is an exciting opportunity to shape the future of a leading Internet Service Provider (ISP) by delivering innovative and competitive products that strengthen the company market position.

Key Responsibilities:

Serve as the central point of coordination between business, technical, marketing, sales and customer teams to ensure the product strategy aligns with company goals
Work collaboratively with Finance function to develop the most effective pricing strategy to balance customer and business expectations
Act as a key driver of innovation and change, championing the product function's role as the hub of strategic decision-making and execution
Actively improve current product offering to ensure it meets continuously evolving customer needs
Work collaboratively on the ideation, development, and launch of new products and propositions that align with customer needs and market trends
Collaborate across all business units to ensure a seamless go-to-market strategy, addressing technical, operational, and customer support requirements
Oversee the full lifecycle of in-line products and props, ensuring they continue to deliver value to customers and meet business performance metrics
Identify opportunities for improvement and optimization based on customer insights, competitor analysis, and industry trends
Actively manage current systems to ensure a seamless end-to-end journey from product ideation, to prop creation and beyond
Own product report and dashboard to ensure constant performance evaluation and improvement
Conduct in-depth market research and competitive analysis to identify industry trends, customer demands, and gaps in the market (national and international)
Provide strategic insights that shape the product roadmap and support the company's overall business strategy
Foster strong relationships with internal and external stakeholders, acting as the bridge between customer needs and business priorities
Communicate product vision, updates, and performance metrics effectively across all levels of the organization

Qualifications/Experience:

Bachelor's degree in Business, Marketing, Economics or a related field.
Minimum 3+ years of experience in Product Management, preferably within the ISP or telecommunications sector
Strong leadership skills with the ability to influence and align cross-functional teams
Exceptional analytical and strategic thinking abilities, coupled with a deep understanding of customer needs and market dynamics
Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
MBA or equivalent advanced degree (desirable)
Expertise in product pricing, revenue analysis, and ROI assessment (desirable)
Experience in market analysis, new product launch, new market launch (desirable)
Experience in Salesforce, Product suite (desirable)

For more information on this role, please c