Senior Block Manager

Job Title: Senior Block Manager
Location: Peterborough
Salary: 50,000- 60,000

Are you an experienced and proactive property management professional with a passion for delivering outstanding service? We're looking for a Senior Block Manager to join our dynamic team in Peterborough and take on an exciting opportunity to oversee a portfolio of residential blocks, ensuring exceptional management standards and client satisfaction.

Key Responsibilities:

• Oversee the day-to-day management of a portfolio of residential blocks, ensuring compliance with regulations and high-quality service delivery.
• Build and maintain strong relationships with clients, residents, and contractors to ensure smooth operations.
• Manage budgets, ensuring effective financial control, cost savings, and accurate reporting.
• Coordinate repairs, maintenance, and refurbishments while ensuring minimal disruption to residents.
• Deal with tenant queries, complaints, and concerns professionally and promptly.
• Supervise and mentor junior team members, fostering a positive and productive work environment.
• Maintain up-to-date knowledge of property legislation and ensure compliance across the portfolio.
• Prepare service charge budgets and oversee the collection of payments.

Key Requirements:

• Proven experience in block management, ideally with at least 3 years in a senior role.
• Strong understanding of residential property management regulations and legislation.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage a busy and varied workload while maintaining attention to detail.
• Financially astute with experience in budget management.
• Strong problem-solving abilities and a customer-focused mindset.
• TPI qualification is desirable, but not essential.

Benefits:

• Competitive salary with opportunities for progression.
• Generous holiday allowance.
• Company pension scheme.
• Ongoing professional development and training opportunities.
• Supportive and friendly team environment.

If you're ready to take on a senior role with plenty of responsibility and the chance to make a real impact, we want to hear from you!

How to Apply: Send your CV and a covering letter outlining your experience and why you're the perfect fit for this role.