Back to search
An exciting position has opened up in our Parts department, for a 12 month Fixed Term role.
Were looking for a proactive and organised Parts Administrator to join our busy team. This is a fast-paced role, ideal for someone who thrives under pressure, has excellent telephone confidence, and strong written communication skills. If you enjoy a hands-on role where no two days are the same, and youre ready to contribute to a supportive team, this could be the perfect opportunity for you!
Key Responsibilities
- Act as the first point of contact for incoming calls: assist customers and direct calls to the appropriate team members.
- Monitor and manage the team Outlook inbox efficiently.
- Process customer quotes and orders.
- Update pricing on parts as required.
- Create and maintain new part codes in the system.
- Process purchase orders and invoices for the Parts Department.
- Book stock into the system upon delivery.
- Liaise with suppliers in Italy regarding pricing, availability, and arranging urgent DHL deliveries.
- Maintain and update customer records with accuracy.
- Update and maintain the outstanding orders report: track progress and follow up on delivery ETAs.
- Chase outstanding purchase orders (POs) from customers.
- Update pricing and delivery ETAs for inbound purchase orders from Italy.
- Participate in the annual stock count.
System Knowledge
Proficiency in the following systems is desirable:
- Outlook
- Word
- Excel
- Lakeview
- SPOC
- SAP
What Were Looking For
- Confidence on the phone: Youll be the first point of contact for customers, so a professional and friendly telephone manner is essential.
- Strong written communication skills: Excellent email etiquette is a must.
- A team player: Youre someone whos happy to roll up their sleeves and get stuck in wherever needed.
- Attention to detail: Accuracy in processing orders, invoices, and customer records is critical.
- Eager to learn: Knowledge of our systems is a plus, but were happy to train the right person.
Free Parking
