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Lead Service and Support Coordinator

Lead Service and Support Coordinator

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Posted a day ago, valid for a month

Peterborough, Cambridgeshire PE1 1YX, England

£45,000 per annum

Full Time

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Sonic Summary

The position is for an engineer transitioning into an office-based leadership role within the food or liquid manufacturing industry or with an industrial/mechanical background.
The role involves partnering with the Service & Support Manager to manage the maintenance department and lead a team of Service & Support Coordinators.
Candidates should have strong team management skills and prior experience leading teams, with a preference for those who have worked as a Lead Service Coordinator.
The job is based in Peterborough with a salary of £45,000 and requires candidates to have experience in a relevant engineering field.
Travel to Doncaster is required once a week, and the working hours are Monday to Friday, 8:30 AM to 5:00 PM or 8:00 AM to 4:30 PM.

Are you an engineer from the food or liquid manufacturing industry, or do you have an industrial/mechanical background, are you looking to step away from tools and transition into an office-based leadership role? This newly created position, driven by business growth, offers the chance to work closely with the Service & Support Manager to help run the maintenance department and manage a team of Service & Support Coordinators. We're looking for a candidate with strong team management skills and prior experience leading teams, who is ready to support and guide a growing department.

Whether you're transitioning from a hands-on role or you're an experienced Lead Service Coordinator seeking an exciting new challenge, we want to hear from you.

Main Responsibilities

Partner with the Service & Support Manager to ensure smooth and efficient management of the maintenance department.
Lead and support a team of Service & Support Coordinators, drawing on your team management skills to provide mentorship, direction, and hands-on guidance.
Develop and implement departmental procedures to drive efficiency, consistency, and high-quality service.
Play a key role in shaping the future of the service department by introducing growth-focused strategies and overseeing their execution.
Travel to Doncaster once a week to support the on-site team.

Required

Background in engineering within food, liquid manufacturing, or industrial/mechanical industries.
Proven team management skills and experience leading or supervising teams.
Desire to step into a leadership position.
Experience as a Lead Service Coordinator or in a similar role overseeing service teams is preferred but not essential.
A strong communicator with a 'can-do' attitude and proactive problem-solving abilities.

Location

Peterborough, office-based role (travel to Doncaster at least once a week)

Working Hours

Monday - Friday, 8:30 AM - 5:00 PM or 8:00 AM - 4:30 PM (30-minute lunch break)

How to Apply

If you are interested, please apply below, alternatively, contact Sandra on 01780 480530 or

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