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An experienced Business Administrator is being sought to join and complement my clients current Peterborough team. The team is growing in response to an expanding and a demanding client base and this is anexcellent opportunity to join this friendly, vibrant and dynamic team.
The successful candidate will become part of the Administration Team, which provides a wide range of support to fee earners andclients. This is a varied role that will include customer service and general administration in the office.
The firm advises businesses ranging from large corporations to small family companies. In addition to commercial companies in service and manufacturing industries, we also deal with professional partnerships, financial services, entrepreneurs and charities. The diverse client base and the breadth of services they offer means the successful candidate will gain abroad experience across a range of business sectors alongside an in-depth insight as to how business operates
THE INDIVIDUAL
They seek a passionate and enthusiastic individual with strong numeracy and literacy skills, along with excellent interpersonal skills and an enthusiasm for a career in administration.
The successful candidate must be able to demonstrate a commitment to delivering a first-class service to clients, and the ability to work as part of a team.
RESPONSIBILITIES
The Administration Team are at the centre of the firm, providing general administration to all departments including audit and accounts, business support services, tax, payroll, marketing and company secretarial.
SUPPORTING CHARGEABLE STAFF
- Carry out administration for the firm on behalf of chargeable staff
- Ensure service standards are met
ADMINISTRATION
- Onboarding new clients
- Send correspondence to clients via the secure portal system
- Scan and bind accounts
- Retrieve data from database according to the schedule and as required
- Reports from practice management system
- Scan and save client information and documents to the document management system and update the database
- Arrange accommodation and travel for chargeable staff
- Prepare client fees
- Arranging facilities repairs
- Answer the telephone within three rings
- Meet and greet clients and suppliers to the office
- Be up-to-date with the firm’s policies and procedures and comply with them at all times
- Complete timesheets accurately on a daily basis
- Take on any other duties appropriate as and when required
- Be aware of the firm’s risk management and practice assurance procedures and ensure compliance
EDUCATION AND EXPERIENCE
- At least five GCSEs grade 4-9 with a grade 6 or above (or equivalent) in English Language and Maths
- You’ll also need to have competent knowledge of Microsoft Office software
- A business administration qualification is desirable but not essential.
- At least two years’ experience in an administration role
- Ability to deliver accurate work to deadlines and under pressure with good time management skills
- Demonstrate a commitment to delivering a first class service to clients, and the ability to work as part of a team
- Excellent customer service and communications skills, both written and verbally.
- Good time management skills including prioritising.
- Adaptable and flexible in attitude.
- You must be able to live and work in the UK.
SALARY / BENEFITS
- A dynamic and varied workload and excellent prospects for progression
- Salary of £23,000 to £26,000 depending upon experience. Salary is reviewed annually
- Individual development plan to support career progression and ongoing Learning and Development
- Paid overtime or time off in lieu
- Group Personal Pension Scheme
- 23 days annual leave in addition to statutory bank holidays
- Life assurance cover of four times salary
- Eligibility for the firm’s annual bonus scheme
- Client referral bonus – if you refer a client you’ll get a percentage of the first year’s fees
- Employee referral bonus
- Social events including Christmas party and Summer parties, inter office sports events and more
- Charity fundraising to help support the local community
