Home
Peterlee
Ict security technician
It Support Analyst 1st / 2nd line

It Support Analyst 1st / 2nd line

hireful.

Posted a day ago, valid for 17 days

Peterlee, Durham SR8 5AY, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

This hybrid role offers 3 days of work from home and 2 days in the office, located in Peterlee.
The position is for an IT Support Analyst, requiring experience in IT Support, Helpdesk, or Service Desk roles.
The salary for this role ranges from £24,000 to £26,000, along with benefits including 25 days of holiday, a 7% pension, and an annual bonus.
Candidates should have experience with Microsoft products, laptops, hardware, and asset management, while knowledge of Azure and networking is a plus.
This is an excellent opportunity to join a rapidly growing tech platform company, recognized for its positive work environment.

Fancy a hybrid role with 3 days work from home? Keen on joining a rapidly growing (one of the fastest in Europe) tech platform company in IT Support? A company loved by its customers and employees alike (Glassdoor / Trustpilot). If so this could be the job for you..

Role IT Support Analyst aka IT Support Technician, IT Support Engineer, 1st / 2nd line Support, Service Desk Analyst

Location Peterlee – 2 days office 3 days work from home

Salary – 24 – 26K + 25 days (Buy / Sell) 7% Pension, Free Gym, Annual Bonus, Health, Free Breakfast, Friday PM Drinks & Regular Socials

Key requirements (experience of the following)

Experience in an IT Support / Helpdesk / Service Desk Role
Microsoft products e.g. Windows, Active Directory, Exchange, Intune and Microsoft 365.
Laptops / hardware.
Asset Management and record keeping including Hardware and Software
New Starter/Leaver processing

Experience of the following would be great (and things you can pick up in the role)

Azure (and/or other cloud technologies)
Networking
Mac OS
Antivirus
Telephone System Support
ITIL/formal methodologies
IT Security knowledge

Great opportunity to join a growing dynamic firm

Interested? Please send your cv for a swift response!

Apply now in a few quick clicks

It Support Analyst 1st / 2nd line

IT Technician

IT Technician

IT Support Analyst