Are you a skilled Credit Controller or Customer Service Advisor ready to take your career to the next level? Join a thriving, employee-first manufacturing business where your wellbeing and professional growth are at the heart of everything they do.Why This Role? As part of the team in Petersfield, you'll be building relationships with customers, solving payment queries, and helping the company maintain a strong financial standing. And it doesn’t stop there—your hard work will be rewarded with fantastic benefits like study support, life insurance, employee discounts on premium products, and clear pathways for career development.Reporting to the Accounts Supervisor, you will be responsible for:

Managing a portfolio of around 300 accounts across diverse sectors, ensuring customers are up-to-date with payments
Engaging directly with clients, resolving queries and chasing debts via phone, email and letter
Working collaboratively within a team of 3 credit controllers
Handling the accounts email inbox and dealing with any queries
Raising credit notes, allocating cash to correct accounts
Negotiating and agreeing payment plans for collection of arrears
Putting accounts on hold if payments aren’t met
Performing credit checks on customers

What you will need:

Previous experience in a similar role, such as Credit Controller / Credit Control Clerk / Accounts Receivable Clerk / Accounts Assistant / Finance Assistant / Customer Service Advisor / Customer Service Representative / Sales Ledger Clerk
Confidence in communicating with customers and maintaining excellent customer service
Working knowledge of credit control processes

What you will get:

Study support to keep you progressing in your career
Life insurance package
Employee discounts on premium products
Free, onsite parking
Christmas shutdown
Early finishes on Fridays
Career development opportunities

If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.''