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Your new company
An established and successful manufacturing company is looking to add to their commercial and sales team. This is for a permanent job as a Customer Account Manager. The role is a full-time position based in Tamworth, working with a real people-orientated and supportive company.
Your new role
This exciting role focusses primarily on increasing sales and expanding the existing customer database, using your excellent customer skills to ensure a smooth and efficient transition from lead to customer. You will be looking after a selection of the priority high spending accounts as well as managing the sales inbox, key duties will include:
- Customer account management
- Maintain high levels of proactive communication with customers and wider business
- Accurately manage the CRM database
- Support the team in building the sales and lead pipeline
- Able to demonstrate confidence in closing sales over the phone
- Fulfil customer orders via phone, email and portal
- Produce weekly, monthly, annual KPI reports as and when required.
The role is working in the office, with an 8:15 start and an early finish on Friday.
What you'll need to succeed
- Be a real team player and enjoy working in a supportive and friendly atmosphere.
- Confidence in asking questions and have an investigative nature to resolve issues quickly
- Have a passion for delivering outstanding customer service
- Proactive nature alongside being driven by success
- Target driven and able to perform under pressure
What you'll get in return
You will be working with a team who prioritise a positive and "open-door" approach. They are advocates of working autonomously alongside having the support of the experienced management and wider team when needed. The role is working with a stable as well as successful business and offers an early finish on a Friday as well as free on-site parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
