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- Salary: £12.29 Per Hour
- Location: Plymouth City Centre
- Job Type: Full-time
We are looking for a Business Services Officer to join our team and contribute to the effective and efficient management and progression of cases. This role involves providing administrative support to Family Court Advisors and Service Managers, ensuring the smooth operation of our services. The ideal candidate will be highly organised, detail-oriented, and proficient in a range of Microsoft Office packages.
Day to Day of the role:- Support the management and progression of cases by providing administrative assistance to Family Court Advisors and Service Managers.
- Monitor case progression and liaise with court staff, service users, and other stakeholders.
- Set up electronic case files, allocate work, and ensure timely electronic receipt of new applications.
- Produce and send letters or other information to service users using available templates.
- Assist in the management of team resources, such as booking systems for hire cars, training rooms, and equipment.
- Provide a welcoming reception service, deal with routine enquiries, and maintain communal areas.
- Engage in local and corporate meetings as necessary and contribute to organisational activities related to safeguarding children.
- High level of attention to detail and ability to input data accurately and timely.
- Proficiency in Microsoft Office packages, particularly Word, Excel, and Outlook.
- Excellent word processing skills and good comprehension of the English language.
- Good numerical ability and ability to prioritise conflicting tasks appropriately.
- Ability to plan and complete work to agreed timescales and adapt to a changing environment.
- Highly developed interpersonal skills and the ability to work with minimum supervision.
- Understanding of confidentiality issues including data protection.
