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Customer Service Team Leader

Pertemps Plymouth
Posted 8 hours ago, valid for 24 days
Location

Plymouth, Plymouth PL7, England

Salary

£30,000 - £33,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An exciting opportunity is available for an experienced Customer Service & Growth Team Leader to join a growing organisation.
  • The role requires a proven track record in leading a sales or customer service team and a minimum of 3 years of relevant experience.
  • Key responsibilities include mentoring a team, developing business strategies, and maintaining client relationships to drive growth.
  • The position offers a competitive salary with a benefits package that includes 33 days of holiday and free on-site parking.
  • This full-time, office-based role promises long-term career development opportunities for motivated individuals.
An exciting opportunity has arisen for an experienced Customer Service & Growth Team Leader to join a growing organisation. This role is ideal for a motivated individual with a passion for business development, customer service, and team leadership.

Key Responsibilities:
  • Lead and mentor a team of business development professionals, driving performance and results.
  • Develop and implement business strategies to secure new opportunities and maximise growth.
  • Maintain and strengthen relationships with existing clients, identifying opportunities for expansion.
  • Oversee key client engagement activities, ensuring high levels of customer satisfaction.
  • Manage sales and service processes, including proposals, bookings, and compliance.
Candidate Requirements:
  • Proven experience in leading a sales or customer service team.
  • Strong ability to engage with senior decision-makers and develop key business relationships.
  • Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
  • A proactive and strategic mindset, with a focus on business growth and customer success.
  • Proficiency in Microsoft Word, Excel, and Outlook, with strong attention to detail.
Why Join Us?
  • A leadership role with opportunities to shape and drive business growth.
  • A collaborative working environment with a supportive team.
  • A competitive benefits package, including 33 days holiday (inclusive of bank holidays), Christmas shutdown, and free on-site parking.
This is a full-time, office-based position offering long-term career development opportunities.
If you are a results-driven professional looking for your next challenge, apply today or contact Pertemps for more information.

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