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- Engaging with guests, team members, and suppliers to ensure everything runs seamlessly.
- Creating engaging publications, including annual and impact reports, as well as quarterly e-newsletters.
- Designing vibrant marketing materials using Canva templates to celebrate achievements and share updates.
- Supporting recruitment and onboarding of new team members.
- Using Excel to analyse data and generate insightful reports.
- Managing bookings, guest check-ins/check-outs, and handling reporting via the hotel booking system.
- Gathering inspiring stories from past guests and recruiting Community Champions.
- Keeping the charity’s website fresh, engaging, and up-to-date.
- Using Salesforce to manage beneficiary information and create detailed reports.
- Representing the charity at events and engaging with the wider community.
- Monitoring and reporting on the impact of communications, events, and stakeholder engagements.
- Experience using platforms like Canva, Scribe, and Zapier.
- Exceptional written communication skills and a knack for creating engaging content.
- Proficiency with social media platforms, mobile technology, and CRM systems like Salesforce.
- Strong skills in Microsoft Office, particularly Excel, Word, and Forms.
- A proactive and creative mindset with excellent organisational and multitasking abilities.
- A customer-focused attitude and outstanding interpersonal skills.
- Flexibility to work occasional unsocial hours as needed.
- Integrity, compassion, and a collaborative approach to your work.
