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Desktop Support Engineer
Plymouth - Onsite Full Time
3 - 6 Month Initial Contract
£25.15/hour via Umbrella
Lorien's Government client are currently recruiting for Desktop Support Engineer's to join on a contract basis.
Candidate must have SC Clearance or willing to go through SC Clearance with a UK passport
Clinic Migration Set-up:
- Set-up Refresh Clinic
- Move the required quantity of devices as instructed by the
- Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location
- Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions
Refresh laptops:
- Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
- Handover and collect the correct number of devices each in accordance with the migration schedule
- Correctly update the Contractor's workflow management system at all relevant steps
- Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager
- Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer
- Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager
- Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for "disposal" or for Refurbishment
- At the end of each day, move all the devices and equipment into the onsite storage location.
Should this position be of interest please submit your CV and I will be in contact as required.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
