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We are seeking an IT Project Technician for one of our Plymouth based clients. As a key member of the IT services team, the successful candidate will lead on implementing I.T projects both on-site and remotely, as well as providing supporting the desk when required.
Key Responsibilities will include:
- Lead and execute IT projects in collaboration with business stakeholders and team members.
- Own and manage Service Records, ensuring timely updates and stakeholder communication.
- Maintain and update the Service Knowledge Management System.
- Prioritise and manage complex Service Records for internal and external clients.
- Provide exceptional customer service to all IT system users.
- Stay updated on emerging technologies to maintain expertise and support evolving business needs.
- Manage and administer cloud-based services.
- Undertake additional IT tasks as required by the Head of IT or other senior team members.
Essential Experience / Qualifications and Attributes Required:
- Career driven and keen to progress within I.T.
- Previous experience of working in a busy I.T department.
- Previous experience working in a customer-facing role.
- Support knowledge of Windows Server and desktop operating systems and Microsoft Office
- Knowledge of Microsoft 365 admin center and Azure Active Directory.
- Knowledge of how to troubleshoot network issues.
- Demonstrable analytical approach to problem solving.
- Excellent written and verbal communicative skills.
- Full clean driving license.
Desirable:
- Basic knowledge of Microsoft System Center.
- Basic knowledge of Microsoft Internet Information Services.
- Degree level qualification or above.
- ITIL exposure and awareness.
Opportunity: Permanent
Salary: Up to £45k DOE
Hours: Monday to Thursday 07.30am to 16.30 Friday 07.30am to 12.30
If you are looking for a new challenge and have the relevant experience listed above, please submit an up-to-date CV by using the apply button.
