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The Customer Service Support role is crucial in providing top-tier assistance to their clients. This role requires strong communication skills and a knack for problem-solving in a fast-paced environment.
Client Details
Our client is a reputable company. They are known for their commitment to customer satisfaction and a strong emphasis on technology-driven solutions.
Description
The Customer Service Support responsibilities are:
- Providing excellent customer service to ensure client satisfaction.
- Resolving customer queries efficiently and professionally.
- Working collaboratively with the customer service team.
- Identifying and reporting service issues to the management team.
- Staying updated on industry trends and company products.
- Participating in professional development and training sessions.
- Work towards KPIs
- Keep spreadsheets up to date.
Profile
A successful Customer Service Support should have:
- Strong communication and interpersonal skills.
- Experience in a customer service role.
- Proficiency in using customer service software and CRM systems.
- A proactive approach to problem-solving.
- A Team Player with a flexible attitude.
- Positive can-do attitude
Job Offer
- An estimated annual salary of 24,000
- Hybrid working arrangements for work-life balance.
- An engaging company culture that values teamwork and innovation.
- The opportunity to work in the thriving industry in Polegate.
