Digital Change Manager

The Organisation

Robert Half have partnered on an exclusive basis with Envolve Infrastructure to recruit a Digital Change Manager on a permanent basis. Envolve Infrastructure currently serves the water, environmental and energy sectors. They connect over 16 million customers with essential water, energy and transport services across the regions in which they operate. They have almost 40 years' experience working in water and waste, this heritage combined with their industry leading service underpins their ability to be the best.

Through their strategic partnerships and long-term frameworks, they provide specialist infrastructure support to the water and waste sector. Improving water quality, operational efficiency and network resilience and have done so since 1984. Additionally, the organisation offers Specialist and Civil Engineering services relating to the sector.

Further information can be found on their website: https://

The role

As part of an investment in Envolve Infrastructure's digital environment - the organisation is looking to implement Microsoft's Power Platform to help automate and streamline business processes, increase operational efficiency as well as accuracy of real-time business data collection and analytics. The right candidate will want to take ownership of this end-to-end Digital Change programme, not only engaging with senior stakeholders to establish requirements, timelines and resource allocation for delivery; but also supporting Digital Solutions adoption through training/workshops with a focus on continuous improvement.Key tasks and responsibilities:

• Collaborate with business departments and other key stakeholders in understanding key business operational challenges and identify emerging technologies to enhance best practice process optimizations
• Ensure changes are implemented smoothly and effectively across the organisation, including communication, training, and transition/roll-out activities, gaining buy-in within local and Group environments.
• Conduct gap analysis between current processes and any new requirements for digital optimisation
• Participate in the deployment planning and perform actual deployment
• Analyse and resolve technical and application problems
• Adhere to high-quality development principles while delivering solutions on-time
• Responsible for the delivery of project management and business analysis activities across the business
• Defining a project's scope and goals
• Manage and deliver projects through entire life cycle
• Planning and scheduling project timelines
• Act as a conduit between the business and other group IT teams
• Tracking project performance and project evaluations and results measurement
• Conduct training sessions for staff on new implemented digital systems and technologies
• Documentation of business processes using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, task and workflow analysis
• Utilise technological trends to suggest technical solutions to enhance the competitive edge of the business

Requirements:

• Previous experience as a Digital Change Manager within a multi-functional business environment
• Significant experience in leading and delivering large-scale digital projects and change in a complex and matrix business environment. Complemented by a strong understanding of Agile methodologies.
• Proven experience driving enablement and/or adoption strategies for integrated technology solutions.
• Successful execution of change management plans to embed change across organizations.
• Strong tech background, familiarity with development and delivery of web/mobile applications
• Experience in the Microsoft Power Platform - MS PowerApps, Power Automate and Power BI
• Commercially driven, with excellent communication and leadership skills, to inspire, influence and engage cross-functional internal and external teams.
• A passion for innovation: consistent proven history of strategic and innovative thinking
• Strong analytical skills with customer focused approach
• Experience of common project management principles and methodologies
• Excellent relationship building skills; experienced at gaining trust from all levels of the business
• Excellent oral and written communication
• Self-motivated

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