Account Manager

Account Manager, Poole, £35,000

As an Account Manager, you’ll play a crucial role in managing and growing a portfolio of customer accounts, ensuring first-class service while identifying opportunities to increase revenue. You’ll work closely with key stakeholders across the business, developing strong relationships and providing tailored solutions to meet customer needs.

Background & Benefits

With a strong reputation in the industry, our client has experienced significant growth, expanding both headcount and revenue. They prioritise a dynamic, supportive work environment, offering a range of benefits including regular team-building events, performance-based bonuses, and a collaborative culture that fosters career development.

Joining as an Account Manager, you’ll enjoy working in a professional and friendly team, with opportunities to make a real impact.

As an Account Manager, you will:

• Manage a portfolio of customer accounts, building strong relationships and identifying growth opportunities.

• Handle customer enquiries, quotes, and complaints efficiently, ensuring a high standard of service.
• Schedule outbound calls and appointments to support business development and maintain accurate CRM records.
• Collaborate with internal teams to streamline processes and ensure smooth business operations.
• Monitor customer feedback and Net Promoter Scores (NPS) to drive continuous improvement.

The Account Manager will be able to demonstrate:

• Proven experience in sales or account management within B2B or B2C environments.
• Confident in selling through phone and virtual meetings, with strong negotiation and persuasion skills.
• Commercially astute, able to analyse data and make informed business decisions.
• Skilled in building and maintaining strong customer relationships with a proactive approach.

To be considered for this Account Manager opportunity, submit your CV to Dominika or Ellie at Rubicon by applying directly to this advert.