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Fines officer/ Administrator

Brook Street UK
Posted a day ago, valid for a month
Location

Poole, Dorset BH15, England

Salary

£11.59 per hour

Contract type

Full Time

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Sonic Summary

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  • Brook Street is offering a full-time, temporary administrative support position at Poole Magistrates Court with a salary of £11.59 per hour, increasing to £11.88 after 12 weeks.
  • The role requires no prior court experience, as comprehensive on-the-job training will be provided.
  • Candidates should possess excellent customer service skills, strong IT knowledge, and a professional telephone manner.
  • This position is ideal for organized and dependable individuals who can manage time effectively and pay attention to detail.
  • The contract lasts until 31/03/2025, with potential for extension, and candidates must undergo a Standard DBS check and 3-year referencing.

Exciting Administrative Support Opportunity at Poole Magistrates Court!

Brook Street is delighted to present a fantastic full-time, temporary position with the Ministry of Justice. Be part of a dynamic and dedicated team at Poole Magistrates Court, where you'll provide vital administrative support to ensure the smooth functioning of the justice system.



Why You'll Love This Role:

  • Work-Life Balance: Enjoy a full-time schedule, Monday to Friday, 9:00 AM - 5:00 PM, allowing for a healthy work-life balance.
  • Convenient Location: Work at Poole Magistrates Court, Park Road, Poole, Dorset, BH15 2NS, a central and accessible location.
  • Comprehensive Training: No prior court experience? No problem! You'll receive thorough on-the-job training to help you excel.
  • Career Growth: This temporary role, with a contract until 31/03/2025 (with potential for extension), offers opportunities to build your skills and advance within the Ministry of Justice.
  • Competitive Pay: Earn £11.59 per hour, increasing to £11.88 after 12 weeks of work.


What You'll Be Doing:

As a key member of the admin team, your responsibilities will include:

  • Basic Administrative Duties: Managing tasks such as post opening, photocopying, and filing to ensure the court operates smoothly.
  • Phone and Customer Interaction: Answering phone calls and providing excellent customer service with a professional and helpful approach.
  • IT Use: Leveraging your knowledge of Microsoft Office tools, such as Word, Excel, and Teams, to handle various administrative tasks.
  • General Office Support: Assisting with routine tasks to maintain an organised and efficient workplace.


What We're Looking For:

  • Excellent Customer Service Skills: Polite, approachable, and capable of handling inquiries with a professional demeanour.
  • Strong IT Knowledge: Confident using Microsoft Office applications, with the ability to learn and adapt to bespoke systems.
  • Good Telephone Manner: Comfortable handling calls with clarity and professionalism.
  • Organised and Dependable: Able to manage time effectively and complete tasks with attention to detail.

Please note: The successful candidate will be subject to a Standard DBS check and 3-year referencing.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.