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Teamjobs are looking for a Receptionist to join a well-known solicitors based in Poole, to oversee all office duties, and support the team. The ideal candidate will be highly organised, think analytically and thrive within a fast-paced environment.
- Full time - Permanent
- Poole - Dorset
- Monday - Friday
- Up to 24,000 DOE
- Free onsite parking
Responsibilities
- Promptly respond to phone calls and inquiries, providing professional and helpful assistance to clients and stakeholders.
- Efficiently manage schedules, appointments, and important deadlines ensuring to upkeep an organised workload.
- Oversee the collection, delivery, and scanning of incoming and outgoing mail to streamline communication and document management processes.
- Maintain and update case management systems, ensuring accurate and up-to-date records to facilitate smooth case progression and client service.
- Draft letters and documents with attention to detail and accuracy, reflecting the professionalism and standards of the firm.
- Uphold trusting relationships between colleagues, clients, and customers to facilitate collaboration, and enhance the firm's reputation.
- Ensure timely and clear communication with clients regarding case progress, updates, and costs to maintain transparency and client satisfaction.
- Proficiently use software applications such as Osprey, Word, and Excel, and managing these effectively.
- Actively promote the services and image of the firm, representing its values and strengths to attract clients and enhance its reputation within the community.
INDCP
What we require from you
- Previous administrative/receptionist experience.
- Proficient using various systems including Microsoft office, with accuracy.
- Be organised and have great attention to detail.
- Experience managing your own workload within a fast-paced environment, always prioritising tasks at hand.
