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REED are recruiting a Credit Controller on behalf of a family owned Poole based business, specialising in product delivery to a variety of sector industries.
You will join a supportive finance team, working with a portfolio of customers to ensure that accounts are kept within contracted limits. Please see details below
Credit Controller
Full Time (8am - 5pm)
Poole, Parking available
Benefits:• Additional leave• Company events• Cycle to work scheme• Discounted or free food• Free parking• Health & wellbeing programme• Onsite parking• Profit sharing• Referral programme• Sick pay
Key Responsibilities:
• Act as a main point of contact for customer account queries.• Hold weekly meetings with each of the sales division to escalate key issues and agree on ways forward.• Provide cover within the finance team as and when needed.• Manage customer portals and integration (EDI), and perform account reconciliations.• Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits.• Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure.• Resolve invoice and payment queries promptly and efficiently.• Produce and distribute customer statements of account and overdue/reminder letters.• Produce and circulate weekly and ad hoc on stop, credit hold status and other reports.• Proactively manage new accounts and high value invoices.• Build effective relationships and rapport with customers and internal contacts.• Provide exceptional customer service.• Adhere to strict process and procedures.• Escalate significant issues/concerns to management.• Handle month end consolidated invoicing.
