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Customer Support Administrator

Rubicon Recruitment
Posted 12 hours ago, valid for 17 days
Location

Poole, Dorset BH15 1LZ, England

Salary

£26,000 per annum

Contract type

Part Time

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Sonic Summary

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  • The position of Customer Support Administrator is available in Poole on a part-time temporary basis.
  • The role offers a salary of £26,000 FTE and requires essential experience in customer service and office administration.
  • Key responsibilities include maintaining the sales database, coordinating schedules, processing sales orders, and supporting the Customer Service team.
  • Candidates should have experience in Microsoft Office, strong organizational skills, and a customer-focused approach, with CRM/ERP experience being a plus.
  • Good communication skills and the ability to remain calm under pressure are also desirable for this role.

Customer Support Administrator, Poole, Part Time - Temporary £26,000 FTE

As a Customer Support Administrator, you will be working for a well established client in the Poole area providing support to the sales team.

As a Customer Support Administrator you will be:

  • Maintain and update the sales database, ensuring accurate information.
  • Plan and coordinate engineer schedules, customer visits, and diaries.
  • Process sales orders, generate quotations, and manage order confirmations and dispatch communication with customers.
  • Provide administrative support to the Customer Service team, including handling incoming calls and emails, and covering for colleagues when required.

As a Customer Support Administrator you will have:

  • Experience in Microsoft Office (Word, Excel, Outlook)
  • Essential experience in customer service and office administration
  • Strong organizational skills, attention to detail, and customer-focused approach
  • Experience with CRM/ERP systems and database management is a plus
  • Good communication skills, calm under pressure, and a technical or sales/support-driven mindset desirable

If you are ready for your next role as a Customer Support Administrator and feel that you have the relevant experience, please get in touch with Claire at Rubicon on (phone number removed).

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