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Customer Service Advisor
Poole | 12.30per hour| Full time - On-going Temporary Role starting ASAP
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where no two calls are the same? If so, we have the perfect opportunity for you!
The Role:
As a Customer Service Advisor, you will be the first point of contact for customers, handling inbound calls, answering queries, and providing solutions with professionalism and efficiency. Your goal is to ensure a positive customer experience while representing the company's values.
Key Responsibilities:
- Answer incoming calls and assist customers with their enquiries
- Provide accurate information and resolve issues efficiently
- Maintain customer records and update account details
- Work towards individual and team performance targets
- Handle complaints with empathy and find suitable resolutions
- Collaborate with colleagues to ensure a seamless service experience
What We're Looking For:
- Excellent communication and listening skills
- Positive and professional telephone manner
- Ability to multitask and stay calm under pressure
- Strong problem-solving skills with attention to detail
- Previous experience in a customer service role (preferred but not essential)
- Comfortable using computer systems and CRM software
If you're a customer-focused individual looking to build a career in a dynamic and rewarding role, we'd love to hear from you!
Please call Ebony at TeamJobs on (phone number removed) for more information or APPLY NOW!
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