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Workshop Manager- Poole
Our client are a successful and well established brand in their sector and now require a Workshop Manager with a proven track record to support the team in Poole.
About the Role
As Workshop Manager, you'll be overseeing a team of 17, made up of on-site and field-based technicians, apprentices and MOT testers, as well as administrative support. This role requires an experienced and strategic manager to oversee day to day workshop operations, while liaising daily with Head Office and regional branches to ensure the full communication of ongoing works.
Core Responsibilities
- Full responsibility for the effective day-to-day management, scheduling and development of the workshop team through building rapport and credibly demonstrating technical knowledge
- Responsibility for workshop loading in conjunction with the Workshop Foreman
- Ensure effective diagnostic of vehicle faults, striving for a high fix first time
- Maximising revenue levels internally and externally through reviewing workshop processes and identify scope for efficiency and cost improvements
- Track and take accountability for departmental Profit & Loss
- Undertake the completion of job cards, invoicing and recharging non-service items
- Oversee the ordering, checking and returning of parts
- Encourage strong and effective communication with internal departments
- Identification of team performance strengths and weaknesses and encourage development where required
- Recruitment and development of apprentices
- Ensure adherence to current workplace legislation and Health and Safety requirements
Requirements
About You
Successful candidates should demonstrate the following skills and competencies:
- Natural people manager committed to fostering happy and productive team delivering excellent service in a workshop environment
- Strong understanding of manufacturer warranties- able to identify when to repair and when to send to dealership
- MOT Station Manager AEDM
- Demonstrable high-level diagnostic and technical skills
- Commercially minded with a drive to improve
- Excellent communicator, comfortable working with employees of at all levels
- Proficient with Microsoft office and comfortable with other operating software
The Package
45-50k Plus excellent benefits package
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