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Customer Support Administrator

Rubicon People Partnership
Posted 12 hours ago, valid for 17 days
Location

Poole, Dorset BH15 2BD, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Support Administrator in Poole, offered on a part-time temporary basis with a salary of £26,000 FTE.
  • The role involves maintaining the sales database, coordinating schedules, processing sales orders, and providing administrative support to the Customer Service team.
  • Candidates should have experience in Microsoft Office and customer service, along with strong organizational skills and attention to detail.
  • Experience with CRM/ERP systems is a plus, and good communication skills are essential for this role.
  • Applicants are encouraged to contact Claire at Rubicon if they possess the relevant experience.

Customer Support Administrator, Poole, Part Time - Temporary £26,000 FTE

As a Customer Support Administrator, you will be working for a well established client in the Poole area providing support to the sales team.

As a Customer Support Administrator you will be:

  • Maintain and update the sales database, ensuring accurate information.
  • Plan and coordinate engineer schedules, customer visits, and diaries.
  • Process sales orders, generate quotations, and manage order confirmations and dispatch communication with customers.
  • Provide administrative support to the Customer Service team, including handling incoming calls and emails, and covering for colleagues when required.

As a Customer Support Administrator you will have:

  • Experience in Microsoft Office (Word, Excel, Outlook)
  • Essential experience in customer service and office administration
  • Strong organizational skills, attention to detail, and customer-focused approach
  • Experience with CRM/ERP systems and database management is a plus
  • Good communication skills, calm under pressure, and a technical or sales/support-driven mindset desirable

If you are ready for your next role as a Customer Support Administrator and feel that you have the relevant experience, please get in touch with Claire at Rubicon on .

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.