Service Desk Analyst

Service Desk Analyst£14.12 p/h 100% On-site in PooleStart ASAP.Your New RoleTo provide first-line support, managing issues reported by phone, email and self-service tickets, resolving, where possible, to relevant standards. Using relevant tools to raise, update and manage issues to resolution across the support team environment.To Succeed You Will Need

• Experience supporting MFA (Multi-Factor Authentication)
• Experience resetting user passwords with both on prem AD and Azure
• Experience using Intune admin centre
• Working to ITIL best practices

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk