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2nd Line Support Engineer

Sterling Bridge Limited
Posted 14 days ago, valid for a month
Location

Poole, Dorset BH15 1LZ, England

Salary

£35,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for a 2nd Line IT Engineer located in a hybrid work environment, combining office-based and remote work.
  • The salary for this position ranges from £28,000 to £32,000, offering competitive benefits including paid certifications.
  • Candidates are required to have experience working in a Managed Service Provider (MSP) environment and possess strong troubleshooting skills across various technologies.
  • The ideal applicant should have knowledge of virtualization technologies, firewalls, VPNs, and cloud platforms such as Azure, AWS, or Google Cloud.
  • This role provides opportunities for career progression towards 3rd Line or Project roles, along with a supportive team environment.
Role: 2nd Line IT Engineer
Location: Hybrid (Office-Based & Remote)
Salary: £28,000 - £32,000

Hybrid Working | Paid Certifications | Career Progression

Are you a driven 2nd Line Engineer looking for a role where you can level up your technical skills, tackle exciting challenges, and progress your career? Were working with a fast-growing MSP that is searching for a talented IT Engineer to join their dynamic team.

In this role, youll be handling technical escalations, supporting a wide range of IT environments, and working with cutting-edge cloud and network technologies. If you're currently in an MSP environment and feel like youre ready for that next big step, this is the perfect opportunity.

Required Skills:
  • MSP experience (essential)
  • Strong troubleshooting skills across Windows Server, Microsoft 365, and networking
  • Experience with virtualization technologies (Hyper-V, VMware)
  • Knowledge of firewalls, VPNs, and network security
  • Exposure to cloud platforms (Azure, AWS, or Google Cloud)
  • A passion for IT, learning, and career progression
Benefits Package:
  • Highly Competitive Salary (£30,000 - £35,000)
  • Hybrid Working flexible remote and office-based work
  • Paid Certifications & Training Microsoft, AWS, Cisco, and more
  • Clear Progression Path move towards 3rd Line or Project roles
  • Private Medical Cover & Sick Pay
  • Annual Leave + Bank Holidays
  • A Collaborative & Supportive Team Environment

If youre ready to take your career to the next level, work with a fantastic team, and gain exposure to exciting technologies, click APPLY NOW and send your CV for immediate consideration!

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.