Administrator

Meraki Talent Limited

Posted 3 days ago, valid for a month

Port Glasgow, Inverclyde PA14 6AB

£22,000 - £26,400 per annum

Part Time

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Sonic Summary

Meraki Talent is assisting a global insurance firm in finding customer-focused claims administrators for a project in Greenock, Inverclyde.
The role involves processing medical claims, liaising with members, providing accurate information, and ensuring compliance with GDPR guidelines.
Candidates should have previous customer administration experience and be able to deliver first-class customer service.
The position is initially temporary but has the potential to become permanent, with working hours set at 35 hours per week, Monday to Friday.
The salary for this role is not specified, and a minimum of one year of relevant experience is required.

Meraki Talent are supporting a global insurance firm who are looking to speak with customer focused claims administrators for a ongoing project within the Greenock area of Inverclyde. As a Claims administrator you will be responsible for processing all aspects of members medical claims, within a strict timescale. Key duties will involve;

Liaising with members via written and telephone correspondence
Providing members up to date and accurate information regarding their private medical scheme
Being empathic to members throughout the process
Answering general queries from members
Processing claims paperwork
Ensuring claims are settled within a set timeframe
Ensuring inhouse systems are up to date with accurate and relevant member data
Ensuring member data is stored within GDPR guidelines

This is initially a temporary contract, however offers a strong opportunity to become permanent. Applicants should have gained previous customer administration experience, and be able to demonstrate a first class customer experience. Applicants should be aware of the working hours; 35 hours between Mon - Friday 9am to 5pm / 8am to 4pm Our client are offering a hybrid approach to work, after the initial training period. Apply Now Is this job for you? At Meraki, we love recruitment and love words. Is this you?Jennifer wants: Claims, Customer Service, Administration'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you.” Please see our website page headed ‘Privacy Notice’ for an explanation about how we use information we collect about you.

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