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Fines officer (AO) – Band E

Brook Street
Posted 21 hours ago, valid for 22 days
Location

Port Talbot, West Glamorgan SA13 1NR, Wales

Salary

£11.59 per hour

Contract type

Part Time

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Sonic Summary

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  • Brook Street is recruiting Fines Officers (AO) for the Ministry of Justice Courts and Tribunal Service in Port Talbot.
  • Candidates should have strong administration experience, good customer skills, and the ability to work in a team, with a minimum of 5 GCSE passes or equivalent qualifications required.
  • The role involves preparing court documents, processing casework, and providing excellent customer service under pressure.
  • The position offers a competitive salary of £11.59 per hour and includes benefits such as working from home and full on-the-job training.
  • Applicants with relevant experience and a commitment to diversity and inclusiveness are encouraged to apply.

Brook Street have an exciting new Opportunity!

We are recruiting Fines Officers (AO) for the Ministry of Justice Courts and Tribunal Service, based in Port Talbot

Do you like impacting and making a difference in people's lives? Do you have a keen eye for detail? Do you enjoy communicating with a wide range of people? If you answered 'Yes,' we would love to hear from you.

The Role:

We are recruiting for Fines Officers (AO Grade) for the Ministry of Justice Courts and Tribunal Service within the Enforcements Dept. This is an excellent opportunity to work within the Public Sector and develop your career by providing advice and assistance to the admin support function of MOJ - HMCTS

Person Specification


  • Strong administration experience along with good customer skills.
    * Continuous improvement in the workplace.
    * Understanding and use of IT systems such as Microsoft Office 2016. Experience in other systems is desirable.
    * Experience in working in a team is essential.


Key Responsibilities:


  • Preparing papers and files, including documents for court, tribunals, hearings, and meetings.
    * Creating and Updating records on the in-house system, including collecting information.
    * Booking, preparing, and organising meeting rooms and court hearings.
    * Processing casework such as court orders, claims, and fines.
    * Clerking Civil and Family Courts.
    * Handling counter (face to face) and answering telephone calls.
    * Communicating with Judiciary, Magistracy and other court staff to provide excellent.
    customer service.
    * Working under pressure and delivering a "right first time" service to all.


Other duties:


  • Required to work flexible
    * Assist with other duties
    Skills and Qualifications:
    * 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration Level 2 or administrative experience.
    * Relevant computer skills to undertake the level of work required. BPSS + Basic DBS

Benefits

In return for your work and commitment, working for this organisation can offer you some fantastic benefits: -

  • Working From Home
  • Full on the job training
  • Work with a leading Public Sector Organisation that promotes diversity and inclusiveness
  • Competitive rates of pay - 11.59 per hour
  • Accrue holiday hours as you work
  • Brook Street (UK) Ltd back-office support and mentoring

A Basic DBS check will be completed at the point of Onboarding

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

Apply

If you would like to apply for this role, email your CV via the `Apply` link.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Apply now in a few quick clicks

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