Credit Control Officer

Positive Employment is currently recruiting for a Credit Control Officer for our client a local government organisation in Portsmouth.

The successful post holder will reporting to the Accounts Receivable Team Leader the main responsibilities of the role are to ensure that income billed to customers through the sundry debtor ledger is collected on a timely basis and that queries are pursued and monitored to ensure prompt resolution.

Will be part of a team working on the collection of income billed through the sundry debtors ledger, which could be invoices raised for a wide range of different services, such as Licensing fees, Commercial rents, hire of school facilities, professional fees or a variety of different service charges.

This is initially a 3 month contract with the possibility to extend after that date. This role is remote working.

Duties and Responsibilities but not limited to:

• In the role you will be ensuring that outstanding monies owed to PCC from our external customers are paid on time and to agreed payment terms.
• You will pursue and monitor customer queries to make certain they are resolved as promptly as possible. This may involve liaising with other teams as well as external customers.
• You will have your own area of accounts to manage and this will involve monitoring aged debt reports and telephoning and corresponding with customers to maximise the collection of payment for current and overdue bills.
• At times you will need to negotiate and make recommendations on how best to recover or manage outstanding debts.
• You will need to accurately record the customer billing information onto the computerised recording system.
• Taking payment over the telephone.
• Producing monthly reports.

Personal Requirements:

• Proven track record in credit control and collections work.
• An up to date working knowledge of credit control and collections is essential.
• An understanding of financial billing and invoicing procedures is essential.
• Basic accounting skills and the ability to reconcile customer accounts.
• Confident with IT, including Microsoft Office and Accounts Receivable packages, and be keen to use the latest technology.
• Experience with accounts receivable packages; knowledge of Oracle accounts receivable would be an advantage.
• A sound understanding of how the requirement for Data Protection applies to Credit Control is essential.

Working Hours: 36hrs / 8:30am - 17:00pm / Monday to Friday

Pay: £17.46 p/h

Please note this role is within the scope of IR35.