- Managing customer contracts to align with business goals and Service-Level Agreements. This may include updates, additions, deletions and replacements.
- Maintain and update supplier product files, this includes adding new products, revising details and assessing pricing and terms.
- Prepare reports, presentations and recommendations for customers.
- Handling clerical tasks and ensure effective internal communication within the company.
- Accurate and detail-oriented
- Able to meet deadlines, use initiative, and manage workload effectively
- Team player with strong people skills and customer support experience
- Well-organised with solid admin skills
- Confident using Excel and other Microsoft programs