Back to search
- Internal sales and relationship building
- Financial services
- Manage current customers, whose Contract Hire agreement is due to end in defined time frame, and offer a new agreement, an extension or to confirm end of contract procedures.
- Become comfortable with/expert in the operation of the internal systems in order to be able to conduct the above efficiently and effectively.
- Build a strong working relationship with customers, working collaboratively together in a partnership to ensure client and team objectives are met.
- Become the first line of contact for direct sales and be able to take customers efficiently through to sale.
- Become first line of contact for web leads and enquiries from the website/webchat
- Maximise the sale of maintenance agreements to contract hire customers and any future add on products
- Build and maintain professional, effective relationships with all internal and external departments
- Ensure the accurate reporting and administration of all sales and activities
- To share best practices and improvements across the wider team
- Ad hoc tasks as agreed with the Account Manager
- Strong ability to work on own initiative and take ownership
- Empathy and listening skills balanced with results focus
- Strong team player with personal drive and pride
- “Can do” attitude
- Logical and practical problem solver
- Ability to multi-task and prioritise
- Ability to take ownership of a customer requirement and deliver
- Strong Attention to detail
- Resilient and Resourceful
- Previous experience within FCA or a regulated sales role would be ideal
- Experience in an Account Manager or Sales executive position is required
