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Customer Service Executive

Dynamite Recruitment Solutions Ltd
Posted 19 days ago, valid for 7 days
Location

Portsmouth, Hampshire PO2 9JY

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Executive based in Portsmouth, offering a salary of £25,000 per annum.
  • This is a temporary role lasting 10 months and requires 37.5 hours of work per week, Monday to Friday, with flexibility between 8am and 6pm.
  • The successful candidate will manage various client enquiries, client accounts, and relationships, handling both written and telephone communications.
  • Candidates should have previous telephone-based customer service experience, strong communication skills, and good administration abilities.
  • Proficiency in Microsoft Office, particularly Excel and Outlook, is also required to effectively manage the workload.
Customer Service ExecutiveThis is a temporary role for 10 months Location : Portsmouth- this is 100% office based Salary £25000 per annum Hours :Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm A fantastic opportunity has become available for an experienced Customer service executive to join a team whereby you would manage various client enquiries, managing client accounts and relationships and no two enquiries will be the same   As a Customer Service Executive you will be responsible for Supporting with a high volume of written / email enquiries as well as some telephone based needs
  • Assist customers with various enquiries via email and on the telephone
  • Managing business customer relationships 
  • Handle general customer communication from the initial point of contact through to completion
  • Manage complaints where required 
  • Liaising with third parties and internal departments to support each customer enquiry 
  • Transfer calls to relevant departments 
  • Complete lots of administrative tasks
   Experience required 
  • Previous telephone-based customer service experience ideally 
  • Strong communication skills and experience
  • Ability to work under pressures 
  • Good administration skills and experience
  • Ability to multitask and organise your workload
  • Have the ability to multitask and spin lots of plates whilst working to deadlines.
  • Good knowledge of Microsoft Office, particularly Excel and Outlook
 To be considered please submit your Cv asap INDI

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.