Home
Portsmouth
Customer contact centre information clerk
Maintenance Call Handler

Maintenance Call Handler

Randstad Construction & Property

Posted 21 hours ago, valid for 17 days

Portsmouth, Hampshire PO2 9JY

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

Randstad is seeking an experienced Call Handler for a busy maintenance contractor in Portsmouth on a fixed-term contract.
The role involves answering inbound calls, logging repairs, scheduling maintenance requests, and liaising with engineers.
Candidates should have previous experience in call handling or customer service, ideally within the maintenance, housing, or construction sectors.
The position requires good communication skills, a professional telephone manner, and basic IT skills for record management.
The salary for this role is competitive, and applicants should have relevant experience to ensure effective multitasking and customer service.

Randstad are looking for an experienced Call Handler to join a busy maintenance contractor based in Portsmouth on a fixed term contract

Duties:

Answering inbound calls from tenants and clients.
Logging and scheduling repairs and maintenance requests.
Liaising with engineers and contractors to coordinate appointments.
Updating systems and ensuring accurate records are kept.
Providing excellent customer service at all times.
General Admin tasks

Requirements:

Previous experience in a call handling, customer service, or admin, ideally in a Maintenance/ Housing/ Construction role
Good communication skills and a professional telephone manner.
Ability to multitask and work under pressure.
Basic IT skills for logging and updating records.

If you’re looking for a stable, part-time role in a friendly team, apply today!

Apply now in a few quick clicks

Maintenance Call Handler

Credit Controller

Call Handler - Part time

Call Handler - Part time