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- Hybrid Working: 2 days working from home, 3 days in the office
- Up to 6% pension contribution
- Employee car scheme – after probation you will be entitled to join the car scheme where by you can drive a brand new vehicle, fully insured for as little as £200 per month
- Gym memberships
- Holiday allowance between 25 to 30 days, depending on length of service
- Enhanced maternity/paternity leave and premature baby leave
- Learning hours for continuous development
- Well-being hours to support mental health and work-life balance
- Plus many more !
- Phone-based Customer Service: Communicating with customers to resolve vehicle-related needs.
- Customer Interaction: Handling service and maintenance enquiries and assisting with scheduling the in
- Email Management: Handle a busy inbox, prioritize tasks, and meet deadlines.
- Liaising with Third Parties: Work with internal departments and other partners to manage bookings.
- Organize Courtesy Cars: Coordinate car hires and ensure smooth transitions for customers.
- High Volume Administration: Manage spreadsheets, booking systems, legal documents, and client records.
- Previous experience in customer service, both via telephone and email.
- Strong multitasking skills and the ability to prioritize in a busy environment.
- Attention to detail and the ability to process information quickly and accurately.
- Excellent administration skills, including experience using Microsoft Word and Excel.
- A positive attitude, great communication skills, and a passion for providing excellent service.
