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German Speaking Customer Service Administrator

Wild Recruitment
Posted 2 days ago, valid for a month
Location

Portsmouth, Hampshire PO2 8QD, England

Salary

£24,000 - £28,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • The position is for a German Speaking Customer Service Administrator, working from 8am to 4pm, Monday to Friday.
  • The role offers a salary of £25,000 per year and requires proven experience in a Customer Service or Administration role.
  • Responsibilities include handling client queries, processing orders, and maintaining accurate records while providing excellent customer service.
  • Candidates must be fluent in German, possess strong attention to detail, and have proficient computer skills, particularly in Word and Excel.
  • Benefits include free on-site parking, 25 days of holiday plus bank holidays, an enhanced pension scheme, and staff discounts.

German Speaking Customer Service Administrator
Hours: 8am - 4pm, Monday to Friday
Benefits: Free on site parking, 25 days holiday + Bank holidays, enhanced pension scheme, staff discount, incentive scheme and more!

Wild are working with a leading business who are looking for a German speaking Customer Service Administrator to join their friendly team. You will be responsible for providing customer service and sales support to a dedicated portfolio of accounts.

Other responsibilities include:

  • First point of contact for client queries
  • Taking client order requests and processing them on the in-house system
  • Building rapport with a portfolio of clients and handling issues and requests efficiently
  • Providing excellent customer service
  • Liaising closely with the field based sales team and other internal departments
  • Updating the system accurately and regularly

Skills required:

  • Fluent German essential
  • Proven experience in a Customer Service or Administration led role
  • Strong attention to detail and accuracy skills
  • Proficient computer skills (Word/Excel)
  • Able to work well under pressure and towards deadlines
  • Strong written and verbal communication skills

Please apply with your CV!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.