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Operations Manager
Based: Portsmouth
Salary: £37,000 - £39,000 DOE
Our client, a Portsmouth based charity, is looking for an Operations Manager with proven experience in the sports, leisure or the hospitality sector. You will have strong leadership skills with the ability to manage diverse teams, sometimes remotely, and work in a multi-site environment.
You will have excellent financial management skills, with experience in budgeting and cost control.
As a natural communicator, you will have relationship building skills with experience in negotiation, organisation and problem-solving.
Key Objectives
Provide operational oversight and performance management of the group of sites in Portsmouth, including site KPI’s, quality and safety, operating standards, compliance and legislation, as well as being mindful of customer satisfaction.
Manage a team of senior leaders across all locations in line with the charity goals and values.
Oversee the financial management of the sites, including writing and reforecasting budgets and ensuring sites are operating within agreed budgets.
Oversee the operational readiness and development of all sites and assets including safety, maintenance, performance and standards.
Drive innovation within the organisation by identifying and leading on opportunities for growth and development of all sites. Including opportunities for improvement and offerings as well as community engagement and market reach. You will be expected to network to expand offerings and foster growth.
Develop and maintain strong relationships with stakeholders and networks, as well as community engagement.
Personal Skills/Attributes required:
Strategic thinker with a hands-on approach to Operations Management
Proactive and results-driven, with a focus on continuous improvement
Thrives in a fast paced, dynamic environment
- A collaborative leader who empowers others and fosters a positive team culture
Benefits:
28 days holiday with 1 day increase for each full year of employment
Generous perks and benefits package
