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Due to an internal promotion my client, a leading consultancy in the Occupational Pensions sector, currently seek an experienced Client Manager to join their growing team. The role will involve managing relationships with a portfolio of blue-chip clients and ensuring that service levels and administration standards meet agreed expectations. Duties will include:
- Responsibility for servicing a portfolio of key clients
- Managing key client relationships and identifying areas where revenue could be increased through additional services
- Driving client retention through satisfaction and service delivery
- Acting as a main point of contact for client issues and identifying areas for process and administrative improvement
- Managing costs whilst ensuring client fees remain competitive against competing consultancies
- Profit and loss recording for each scheme in your portfolio
Applicants must possess a proven background in the Pensions industry with particular focus on "Defined Benefit" and relationship management. You will possess outstanding communication skills with an in-depth understanding of the challenges facing pensions schemes and trustees. You will possess a positive, solution focussed approach with strong commercial acumen and problem-solving skills.
This is a great opportunity to take the next step in your pensions career offering a generous remuneration package, flexible working, bonus and an opportunity to successfully run your own portfolio of pension clients. The role may also suit a Pensions Administration Manager who is looking for their next challenge and who is interested in relationship management.
