Administrator

Dynamite Recruitment Solutions Ltd

Posted 9 hours ago, valid for a month

Portsmouth, Hampshire PO2 9JY

Full Time

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Administrator – Full-Time, PermanentLocation: Portsmouth , After 1 month you will have the opportunity to work Hybrid Salary: £25000 plus an opportunity of 5% annual Bonus Hours: Monday – Friday, Full-Time, 37.5 hours per weekWhy Join our client ? Fantastic Perks & Benefits

Hybrid working opportunities
Pension contribution of up to 6%
Employee car scheme – Drive a fully insured new car for just £200/month(add family members )
Gym memberships & well-being hours
25-30 days holiday (based on service)
Enhanced maternity, paternity & premature baby leave
Learning & development opportunities
Plus, many more amazing benefits

Dynamite Recruitment is working in partnership with a well-established award-winning business who are UK based We are looking for a detail-oriented Administrator to join the business As an Administrator, you will be responsible for ensuring a seamless customer experience by handling quotes and enquiries efficiently, maintaining accuracy, and working within service level agreements The role requires a proactive approach, strong problem-solving skills, and a commitment to delivering a high-quality, professional service. Key Responsibilities of the Administrator Role

Respond to day-to-day customer enquiries via email and telephone, prioritising tasks to meet agreed deadlines
Handle escalations, resolve complaints, and recommend resolutions
Prepare and process accurate quotes within agreed SLAs
To raise Purchase Orders and requests with accuracy
Build and maintain excellent working relationships with clients, and third parties
Maintain documentation and files to meet audit requirements
Take ownership of processes and ensure adherence to policies and procedures

What We’re Looking for in an Administrator

Strong communication skills with a customer-first approach
Self-motivated and driven to succeed
Excellent attention to detail and problem-solving abilities
Ability to manage workload efficiently and meet deadlines
Analytical skills with a focus on identifying best practices
Strong numeracy skills and ability to interpret data
Experience in a customer service or Administrator role

To be considered for this position please make contact with Fran Curtis / Submit your cv immediately#evergreen