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CoordinatorHybrid RoleLocation: Hybrid (2 Days Remote, 3 Days Office After Probation)Salary: £25,000 + 5% Bonus Opportunity (Realistic Earnings: £26,250)Hours: Monday – Friday, 37.5 hours (Flexible Between 8 AM – 6 PM)Why Join Us? Fantastic Perks & Benefits
- Hybrid working – 2 days remote after probation
- 6% pension contribution
- Employee car scheme – Drive a fully insured new car for just £200/month
- Gym memberships & well-being hours
- 25-30 days holiday (based on service)
- Enhanced maternity, paternity & premature baby leave
- Learning & development opportunities
- Plus many more amazing benefits
- Acting as the main point of contact for assigned accounts, ensuring excellent client management
- Assisting customers with enquiries via email & phone
- Managing business customer relationships and strengthening key accounts
- Handling enquiries from start to finish and providing tailored solutions
- Resolving complaints where required and ensuring a positive outcome
- Liaising with third parties & internal teams to support client needs
- Completing high volumes of administrative tasks related to account coordination
- Previous experience in a Coordinator role or telephone-based customer service/call centre experience
- Ability to manage multiple client accounts and meet deadlines
- Strong communication, negotiation, and relationship management skills
- Excellent multitasking and organisational abilities
- Strong administrative skills with attention to detail
- Proficiency in Microsoft Office (Excel & Outlook)
#evergreen
