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- Hybrid working opportunities after initial training - 2 days WFH.
- Training Budget and Bonus Scheme.
- Established FinTech offering tailored long-term career development.
- Adhering to best practice procedures in all aspects of pensions administration related tasks as defined by the Company
- Pension establishment, setting up member records and issuing welcome information
- Contribution processing
- Processing and calculating pension benefits
- Payment of benefits using payroll systems and monitoring ongoing pension benefit cases
- Bank reconciliation and payment processing
- Death benefit calculations
- Transfers in and out both as cash and in specie
- Annual Statements
- Participating in annual projects such as tax code uplifts, regulatory reporting, residency tax status updates
- Taking responsibility for ad-hoc projects and exercises.
- Monitoring on going procedural developments and implementing changes to procedures where required.
- Developing a relationship with the client and an understanding of their working practices
- Calm and positive under pressure and happy to take the lead in challenging times
- Sharing knowledge with colleagues
- Self-motivated approach to professional and personal development
- Willingness to learn
- Enthusiastic, positive, and flexible approach to work
- Excellent customer service skills
- Able to organise workloads, prioritise and meet deadlines
- Strong communication skills, both written and verbal
- Proficient IT skills
- Strong team player with excellent attention to detail
- Able to work alone as well as within a team
- Able to think logically and hold good problem-solving skills
- An active listener and able to follow through on the instructions given
- Pension qualifications are advantageous
