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Job Title: Housing Officer
Location: Portsmouth
Salary: £28,000 - £35,000 per annum (based on experience)
Benefits:
- 25 days annual leave plus national bank holidays
- Remote working
- Westfield Health Membership
- Life Cover (2x basic salary)
- Employee Assistance Programme
- Referral Scheme
- Employer pension contribution (4% employer, 4% employee)
- Laptop/Phone/other equipment if required
- 6-month probation period
Role Overview: As a Housing Officer, you will play a vital role in providing support and management to Service Users (SUs).The Housing Officer is responsible for providing direct support and management to Service Users within an allocated location. Working to an assigned own case load, conducting welfare visits and property inspection, the Housing Officer maintains accurate records, keeps systems up to date and adheres to company procedures. You'll also be responsible for inspecting and managing properties used by SUs.
Key Responsibilities:
Supporting the Service User (SU):
- Manage a caseload of around 200-250 Service Users.
- Conduct monthly visits, addressing incidents, SU issues, and absconders.
- Ensure timely relocation or transport of SU's as required.
- Maintain health and safety standards for SUs.
- Conduct regular welfare checks.
Managing a Property Portfolio:
- Oversee property maintenance, conducting monthly inspections.
- Ensure inventory procedures are followed for property items.
- Make recommendations for relocations and termination of properties.
- Prepare properties for re-occupation after SU's move on.
- Ensure compliance with Health and Safety guidelines.
Connect and Collaborate:
- Work closely with the team, attending meetings as required.
- Provide on-the-job training and support to team members.
- Collaborate with local support agencies and stakeholders.
Requirements:
- Previous experience as a Housing Officer.
- Ability to work from home
- Full UK Driving License and own vehicle.
- 24-hour availability during emergencies.
If you are a dedicated Housing Officer seeking a fulfilling role with a leading short-term accommodation provider, apply now to join our dynamic team. Your expertise will contribute to creating positive outcomes for Service Users and maintaining high standards in property management. Don't miss this opportunity to make a difference. Apply today!
