Receptionist

Receptionist
Portsmouth
Full Time - Permanent

The Receptionist serves as the first point of contact for all visitors, providing exceptional customer service and administrative support. This role involves managing front desk operations, handling inquiries, directing visitors, and maintaining a welcoming and efficient reception area. The ideal candidate will be organised, friendly, and proficient in multitasking.

The Role

• Front Desk Management
  • Greet and assist visitors and staff with a positive and professional attitude.
  • Answer and direct phone calls, emails, and in-person inquiries to the appropriate departments or individuals.
  • Maintain a tidy and organised reception area
• Admin Support
  • Handle incoming and outgoing mail and deliveries.
  • Manage appointment scheduling and maintain calendars for administrative staff.
  • Assist with filing, data entry, and maintaining accurate records and databases.
• Communications
  • Prepare and distribute internal communications, such as newsletters and notices.
  • Update bulletin boards and digital displays with current information and announcements.
• Security & Safety
  • Monitor and manage access to the building, ensuring only authorised individuals enter.
  • Maintain visitor logs and issue visitor badges as required.
  • Assist in emergency procedures and ensure compliance with safety regulations.

Skills Required

• Previous experience in a receptionist or customer service role, preferably in an educational setting.
• Experience with administrative tasks and office equipment.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic knowledge of office equipment.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and maintain confidentiality.

APPLY TODAY OR CALL LYNSEY AT KEY FOR MORE INFO